Shipping
I am moving from one province to another, what should I do?
What do I do if my package was returned to Felix?
How many days do I have to notify you of an undelivered or lost package, or damaged medication?
When is my medication shipped?
How much does it cost for shipping my medication?
Do I have to be home to receive my package?
What happens if there isn’t anyone available for the delivery?
I received an email with a tracking number but it doesn't seem to be working!
Can I return medication?
When will I receive my backordered medication?
Do I still have to pay if the drug I selected is on backorder?
I don’t want to wait to receive the backordered drug I selected, what should I do?
Which Post Office was my package taken to?
Canada Post Strike
Why is my prescription on hold?
Can I Get My Order Delivered Directly to a Post Office or Pickup Location?
Cold Chain Shipping: Are my temperature-sensitive medications safe in transit?
How do I update my shipping info and preferences?