Skip to main content
All CollectionsFAQShipping
When is my medication shipped?
When is my medication shipped?
Zoe avatar
Written by Zoe
Updated over 2 months ago

Your first fill will typically be shipped within 2-3 days from the time that counselling with the pharmacist is offered. Shipping is expedited and so the med should be with you within 2-3 business days after this has been passed on to the courier. You will receive an email with your tracking number once your package has been shipped.
โ€‹
Please note that Canada Post is currently experiencing higher than normal demand due to high parcel volume. You can read more about this from here.

After that, each refill will be triggered & charged according to the refill schedule you chose.

Refill schedule (drug dependent)

  • Monthly: refill is processed approx. every 20 to 23 days

  • Every 2 months: refill is processed approx. every 50 to 53 days

  • Every 3 months: refill is processed approx. every 76 to 84 days

Did this answer your question?