Insurance information
Find out how to add, remove, or change your insurance information.
Coverage
Find out if your treatment is covered by insurance or your provincial health plan.
Resolving insurance related issues
Answers to common insurance related issues or questions.
For more information about how insurance works at Felix, read our Insurance 101 article. For all other insurance related issues, contact us at hello@felixforyou.ca.
Billing information
Find out how to add, remove, or change your billing information.
Pricing
How medication, visits, and add-ons are priced at Felix.
Charge and refill schedule
Find out when and how often you'll be charged for your treatment.
For all other billing related issues, contact our Patient Support team!
From a web browser - reach out by using the chat bubble on the bottom right corner of your Felix account.
From the Felix Health mobile app - reach out by selecting your 'Account' tab and then 'Get Support'.