If you have more than one insurance plan, our pharmacy will take care of direct-billing for all of them.
Because there is no way to upload a secondary card at the moment, you can still do this by uploading one photo with all of your insurance cards present.
Once you've taken a clear and unobstructed photo of the front and back of both of your insurance cards, navigate to the Account dropdown and select Billing. If you're on the mobile app, select the Account tab at the bottom of your screen.
From the billing section, scroll down to where you see the option to upload new insurance info.
You'll then be prompted to upload photos of the front and back of your insurance cards, by either uploading them from your computer, photo library, or by taking the photos live from your phone camera or webcam.
To ensure that your changes are saved, don't forget to click Change once you've finished uploading your photos.
If you have trouble or have any further question, please reach out to our customer support team.
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