Medication coverage varies greatly between different plans, provinces and has specific criteria that determine eligibility.
We recommend that you upload your private and/or provincial benefit card prior to your prescription being approved by visiting the Home Page of your account, then navigate to the Billing tab and from there you can upload the 'front' and 'back' sections for your insurance information, so that our pharmacy partner can apply any eligible insurance coverage before shipping your prescription.
You can also add more than one insurance plan to your account. To do this, please upload your primary plan in the "front of card" section and your secondary plan in the "back of card" section from the Billing tab of your Felix account. This would mean that both plans are taken into account by the pharmacy when direct billing.
If you do not have a physical insurance card you may upload a photo of the digital copy or upload an image of all relevant insurance information typed or written out.
For private insurance, we also recommend you check your plan manual to better understand how much coverage you have.
For more details on provincial health plan coverage see below: