🚨 Early Refill Requests are only available for prescriptions processed by an internal Felix Pharmacy and have refills remaining.
If your prescription is out of refills, a renewal visit is required. For details on how to renew, please see this article here.
⏩ Steps to Request an Early Refill
1. Select the treatment of interest on the Home Page of your Felix account, then select the Manage dropdown.
2. From the Manage window, select "Request early order".
3. Next, choose on which date you were wanting to receive your early refill. When selecting your refill date, the options will include the "earliest date available" which will be 5 days out or "select a date" for early refill orders further out.
Please note: In most cases, we are not able to accept refill requests within 5 business days, as it takes time for our pharmacy partner to process refills and have them delivered to you.
4. Select the reason as to why you were needing an early refill - this is required by our pharmacy to ensure that you’re using your medication safely and is also required by insurance providers.
Please note: Refills processed earlier than scheduled are NOT covered by insurance via direct billing from the pharmacy. As such, you will be charged for the full cost of your medication and a receipt will be provided with the shipment that you can use with an explanation of the early fill to submit a claim to your provider for reimbursement.
📱 How to request an early refill of my prescription from the Felix Mobile App:
🤲 Some examples of when this feature may be useful for you:
You have upcoming travel plans and want to receive more medication ahead of time.
You have lost your previous supply of medication.