We understand that things can change, and you might need your prescription ahead of schedule. We’re here to help when you need to plan for travel, can’t find your last pack or have run out of your medication earlier than anticipated. You can request an early refill at any time from within your account.

You will be asked to include the reason for your early refill request as this is required by our pharmacy to ensure that you’re using your medication safely and is also required by insurance providers. 

You can find the Early Refill Request by going to My Account > Prescriptions > View Details.

It takes time for the pharmacy to process your prescription refills and get this shipped to your door, so please note that there is a five-day window between the day you make your request and when we can get this to you.

If you are unable to select your desired date, or you're having any other issues completing this, please feel free to reach out to our customer support team via live chat or by emailing hello@felixforyou.ca.

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