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I uploaded my insurance information during my online visit but still see a cost for the medication in my profile.
I uploaded my insurance information during my online visit but still see a cost for the medication in my profile.
Zoe avatar
Written by Zoe
Updated over 3 weeks ago

The coverage you are eligible for will not be deducted until the pharmacy processes your refill, so the price you see in your profile is the estimated maximum medication cost before benefits.

Our pharmacy will take care of direct billing with your insurance provider, but they're unable to predetermine your precise coverage prior to the first fill being processed. Once the pharmacy processes your prescription, the actual cost will be displayed for the respective refill.

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