Changing your medication or dose legally requires a new prescription as your practitioner will need to both cancel the existing prescription, as well as review a new assessment in the context of the different drug or dose quantity requested.
To request this:
Select the treatment you'd like to modify from the Home Page of your account.
Select the medication you are looking to change.
Select the "Change med or dose" button to begin your follow up assessment to request a medication or dosage change with your healthcare practitioner.
Once you select to change your medication, you will be prompted to start a follow-up visit. Here you can indicate the issues you've had with your previous prescription, and explore a new medication you may be interested in.
After the follow-up visit, your healthcare practitioner will review your answers and if the change is approved, we will send the prescription directly to our pharmacy partner and they will ship the medication to you, for free! You will then be charged and receive each refill, automatically, based on the schedule you chose, for the duration of your prescription.
How to change the medication on my prescription from the Felix Mobile App:
Some examples of when this feature may be useful for you:
Requesting an increase or decrease in your prescribed dosage for your current medication.
If applicable to your treatment, changing the frequency of your shipments.
How Do I Cancel My Current Prescription So That Only the New Prescription is Filled?
Once a Change Medication visit is submitted for your healthcare practitioner to review, your current prescription will be voided to prevent a duplicate prescription. If this visit is submitted between your refills, your new prescription will be dispensed on your next scheduled refill date.
NOTE: If this visit is submitted after a refill from your current prescription has been charged by the pharmacy, the prescription update will not apply until the next fill.
Note: If you do not want to change the medication, but rather you would like an early refill, please see the article here.
If you are out of refills and need to renew your treatment, please see the article here. A change of medication can be requested whilst completing the renewal assessment.