Renewal/checkup visits are a shortened version of your initial assessment visit. During this process, you will be prompted to provide updated responses to important questions and have the chance to update your practitioner on how your treatment is progressing. From there, you'll be reconnected with your practitioner via chat to discuss your treatment moving forward.

Following the completion of a checkup visit, you'll receive a new, updated prescription that will continue to be processed by your chosen pharmacy in line with your existing refill schedule.

The frequency of checkup visits varies by category. In most cases, prescriptions are valid for a 1 year supply of medication, so checkup visits are completed on a yearly basis. In other categories, such as Weight Loss or Mental Health, you'll need to check in with your practitioner more frequently to review your progress and make adjustments.

You will see a banner on your treatment when you have an upcoming checkup visit. In addition, you'll be prompted via email to complete your checkup visit once it becomes available.

The cost of the checkup visit varies by category, but in many cases there is no charge, so long as you complete your checkup visit before your current prescription expires.

Note: some categories, such as Weight Loss, have a $40 checkup fee.