Our healthcare practitioners are happy to help answer any questions or concerns you may have about your medication, its side effects, or anything related to the category of your prescription. You can contact your doctor or nurse practitioner directly by navigating under the Treatments tab in your Felix Account, clicking through to View details of your prescription, and then scrolling to find the option to contact Felix.

For detailed instructions with photos, please see below.

To start, select the Treatments tab, and then click View details on your prescription card.

From there, you'll find your practitioner chat toward the bottom of the page. You can select View messages to access the chat.

As always, if you have any trouble finding this, please reach out to our support team directly using the chat bubble on your screen or by emailing hello@felixforyou.ca.