Submitting a Visit
Thanks for considering Felix! In order to request a new prescription, follow these simple steps:
Select "Find your treatment" from our homepage.
Select the treatment you are interested in.
Select "Get Started" (or "Find out if you're eligible" for Weight Loss treatment).
From here, you will begin your visit which guides you through creating your profile, submitting your ID and insurance details, and completing a quick medical assessment!
Does it Cost Anything?
For most health categories, Felix charges a fee for the online visit with your healthcare practitioner. In most cases, the visit fee is $40, but it varies between $0 - $99 based on the treatment category and complexity.
The visit fee helps cover:
A prescription typically valid for up to a year (depending on the treatment).
On-going support from the healthcare practitioner or pharmacist.
Again depending on the treatment, free prescription renewals once your prescription has depleted.
More info on visit pricing can be found here.
Note: A payment method is required to be on file for visit fee purposes. Medication costs are separate and are charged by the pharmacy once a prescription is issued.
What to Expect Next
After submitting your visit, a healthcare practitioner will review your info and get in touch with you directly through an online chat. (You can check out this article if you were having troubles finding this chat!)
If approved, your prescription is sent to our pharmacy who ships your medication with free express delivery. Refills are sent automatically based on your chosen shipping schedule.