After creating an account, you will complete a medical assessment for evaluation by one of the Felix healthcare practitioners.
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During your assessment, you will have the opportunity to send your practitioner questions via secure messaging.
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In most cases, practitioners will complete your assessment with secure messaging alone but sometimes they may determine you require an audio or video visit and/or further diagnostic testing to help determine the best treatment plan for you.
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If your practitioner has determined a prescription treatment is appropriate, they will approve your visit and write you a prescription. Our pharmacy will then ship your prescription to your home.
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You’ll be able to message your practitioner if you have questions about your medication or want to make changes to your treatment at any time.