If you're stuck in the visit because you answered a question incorrectly, or needed to obtain information before returning, you can navigate backward using the back arrows on the Felix page to revisit previous answers and update your response.
On the top left of the page, you should see a back arrow that allows you to navigate backward in the quiz to select a new response.
Note: the arrow is on the Felix page specifically, not your browser's back arrow.
From here, you'll be taken to the previous question, and you'll be able to update your response accordingly:
If you're having issues or cannot navigate backward in the quiz, you can always cancel your visit progress and start again from the beginning. You can cancel the progress on an incomplete visit from the Treatments tab of your Felix account, as shown below:
How to manage from the Felix Mobile App:
If you have any non-medical questions or are having trouble completing this, please contact our Patient Support team using the chat within your mobile app or via the chat bubble in the bottom right corner of the website!