Absolutely! We offer free shipping directly from our Felix pharmacy to your home (or a local post office), but if you'd prefer we can have your prescription transferred to an external pharmacy of your choice for pickup.
If you haven't yet submitted your medical assessment / visit for review and approval by a Felix healthcare practitioner:
The option to choose your own pharmacy is on the final checkout page when submitting your online visit. Under your shipping address on this page, you will see "Pickup at external pharmacy" and from there you will be able to enter your local pharmacy's name and fax number.
If this option is not chosen upon submission, and your prescription is approved, your first fill will enter a Felix pharmacy's queue at which point it will be processed and shipped.
If your prescription has already been approved and you live in Ontario, Nova Scotia, Newfoundland and Labrador, PEI, or Manitoba:
Your local pharmacy will need to consent to accepting this prescription before the Felix pharmacy is legally able make the transfer.
Please let your pharmacy know that you would like to transfer a prescription from our pharmacy
Provide your pharmacy with our pharmacy details:
Felix Pharmacy East, Phone: +1-647-955-2133, Fax: 905-418-1151Your pharmacy will contact ours to coordinate an official transfer, which involves a fax sent from the Felix pharmacy to your pharmacy of choice. Please ensure your local pharmacy leaves a voicemail if the line is busy or if you are calling after operating hours (9 a.m.–5 p.m.) Monday–Friday. All voicemails will be actioned within 1 business day.
Kindly note your pharmacy must leave their name, address, and phone number, as well as your name, date of birth and the name of the medication you're requesting be transferred.
If your prescription has already been approved and you live in British Columbia, Alberta, or Saskatchewan:
🚨 Please contact our patient support team, so we can verify which Felix pharmacy your prescription is associated with and provide you with the correct transfer out instructions.
Note:
Compounded medications exclusive to Felix may not be available at your local pharmacy.
We cannot guarantee the prices of pharmacies outside our network.
At this time, we are not accepting external patient transfers into the Felix Pharmacy network due to capacity restrictions. We can only process prescriptions issued by a Felix practitioner.