After creating an account, you will complete a medical assessment for evaluation by one of the Felix healthcare practitioners.
​

During your assessment, you will have the opportunity to send your practitioner questions via secure messaging.
​

In most cases, practitioners will complete your assessment with secure messaging alone but sometimes they may determine you require an audio or video visit and/or further diagnostic testing to help determine the best treatment plan for you.
​

If your practitioner has determined a prescription treatment is appropriate, they will approve your visit and write you a prescription. Our pharmacy will then ship your prescription to your home.
​

You’ll be able to message your healthcare practitioner if you have questions about your medication or want to make changes to your treatment at any time.