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I uploaded my insurance information during my online visit but still see a cost for the medication on my account.

Zoe avatar
Written by Zoe
Updated over a week ago

The price shown in your profile is an estimate based on the prescription and doesn’t reflect your insurance coverage yet. Your benefits are applied when the pharmacy processes your prescription, at which point the actual cost will be updated. The pharmacy handles direct billing but can't confirm exact coverage until that first fill is processed.

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