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What makes Felix legit?
What makes Felix legit?

It’s totally understandable to feel a little skeptical about getting a prescription medication online.

Zoe avatar
Written by Zoe
Updated over a week ago

It’s totally understandable to feel a little skeptical about getting a prescription medication online. You want to feel confident that you’re putting your trust — and health — in reliable hands. Especially when it comes to getting meds off the internet, there are a lot of unsafe drug offerings on the digital black market. In a single week of 2016, Health Canada seized $2.5 million worth of counterfeit prescription medication at the border, 98% of it claiming to treat sexual health conditions.

That’s where Felix comes in. On your online visit is evaluated and reviewed by licensed Canadian doctors and prescriptions are filled and shipped by our accredited Canadian pharmacy partner. We also want to ensure all our patients feel safe, so we went the extra mile and received a LegitScript Certification — a recognized sign of credibility and compliance for telemedicine providers and healthcare merchants.

What does a LegitScript certification mean?

LegitScript Certification is a symbol of trust, which is recognized or required by many leading companies around the world. Gaining this certification is a rigorous process to ensure that telemedicine providers, like Felix, comply with all applicable laws.

LegitScript will also only work with companies for which patient care is carefully considered. At Felix, nothing is more important than ensuring that our patients receive the highest level of care. We are continuously examining the way that we operate, to provide the safest experience for our patients.

Who are the doctors that prescribe medication through Felix?

All prescriptions obtained via Felix are provided by licensed Canadian doctor — the same as you would get at a hospital, doctor’s office, or walk-in clinic. Our doctors and medical advisors also work to ensure that our medical assessments are thorough, safe, personalized, and on-par with the best that in-person care can offer. Each question that you answer is carefully reviewed by our doctors and a decision is made based on these responses and your medical profile so that a treatment plan is only approved if medically safe and appropriate.

We trust our medical team to live by our value of always putting your health first. You can also see some of their friendly faces and learn more about them on our site.

Where is my prescription filled?

All medications delivered via Felix are Health Canada approved and are the exact same medications as you would get at any pharmacy. Our registered pharmacists at Alliance Pharmacy work with us to provide best-in-class service and support, from the moment you are approved for your first prescription through Felix. We’re putting patients first at every stage of the process!

If you still have any questions about receiving a prescription through Felix or any other non-medical inquiries, please feel free to reach out to us at We’d love to hear from you!

No content on this site should ever be used as a substitute for direct medical advice from your doctor or other qualified clinician.

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